We are two locals of Waltham Forest with a love of craft beer. We started Draught Drop because we wanted people to experience the amazing local breweries our borough has to offer with it's residents, in a way that's sustainable for our planet and importantly on draught! A lot has changed since then and now more than ever, we want to support our local breweries by delivering direct to customers through these difficult times.
How does it work?
Each week we bring you a different beer from one of our partner breweries. This is filled straight from a keg and purged of oxygen to maximize freshness. Our growlers are completely reusable and thoroughly cleaned and santized between use.
How much beer will I get?
You will get 3.3 pints (1.89L) of beer each week
What beer will I get?
We are proud to be working with 16 local breweries and we'll bring a selection of light beers from them - IPA's, Pales, Lagers. These are announced on site the Friday a week before deliveries in THE BEERS section and on our instagram page @draughtdrop_official. We also send a weekly newsletter with further details, make sure you sign up at checkout to receive it.
Waltham Forest - East London Brewing co., Gravity Well Brewing co., Pretty Decent Beer co., Neckstamper brewing, Pillars Brewery, Exale Brewing, Wild Card Brewery and Signature Brew.
Hackney - The Five Points Brewin co., Hackney Church Brew co., 40FT Brewery, Forest Road Brewing co., Deviant & Dandy Brewery, Truman's Brewery, Hackney Brewery and Howling Hops.
Can I choose my beer?
You can't choose your beer but we'll let you know in advance what you'll be receiving and offer an alternative on our weekly email. If you prefer not to receive a particular beer you can swith or skip your order (see Payments & subscriptions options below), just let us know before the Thursday cut off or just get in touch with us at email@example.com and we'll do our best to sort something out!
We currently ship to London postcodes in East London covering the majority of Waltham Forest and Hackney (E10, E11, E17, E2, E3, E4, E5, E8, E9 and N16). If we don't currently deliver to you, please feel free to register your interest here and we'll let you know if we do.
When do you ship?
All orders will be delivered weekly on Fridays in the below timeslots.
Waltham Forest (E10, E11, E17): 2-5:30pm or 6-8:30pm (your first order will be automatically added to the later time slot and we will email you with availabiltity to switch.
Waltham Forest (E4): 2-5:30pm only
Hackney(E2, E3, E5, E8, E9, N16): 6-8:30pm only
How much does shipping cost?
Deliver costs £3.99 per drop and will be charged on a weekly basis as per your subscription. Unfortunately due to current circumstances with COVID-19 we are unable to offer free click and collect but this will be an option in future.
What if I'm not in?
If you are not going to be in to receive your delivery please let us know as soon as possible and we will do our best to reschedule or drop with a neighbour. Alternatively you can skip your subscription by logging into your account page on our website. You can contact us at firstname.lastname@example.org.
When is your order cut-off for the same week?
All changes to existing orders must be made by Thursday for the same week.
Do I need to prove my age to shop with you?
Absolutely. You will need to confirm when you enter our site that you are over 18 years of age and you will also be required to show valid ID on delivery.
There is an ongoing weekly cost of £17 plus £3.99 per drop. If you join during the trial period you will receive a free growler, otherwise there is usually a one off charge for your growler of £8 when you sign up. This will only be added to your first order. The growler will be swapped each week or if you choose to leave or pause your subscription it will be yours to hold onto.
When will I be charged?
Your subscription will be charged weekly on a Tuesday.
Can I change the frequency of my delivery?
Yes, we offer weekly, fortnightly and monthly frequency options. You can also skip any deliveries you'd prefer not to receive, see how to do this below.
Can I skip or cancel my subscription?
Yes, you can skip or cancel your subscription at any time before the cut-off on Thursday by logging in and accessing your account page (which you will need to create if you didn't do this on your first checkout).
How do I skip a week?
Login to your account
Manage subscriptions (below account details)
Select delivery schedule
Here you'll see all the upcoming orders with an option to skip.
If a product gets damaged or was faulty upon a delivery - we offer 100% refund. Please contact us at email@example.com. Because our beer is perishable we cannot offer a return or refund for any other reason.
Can I refund my growler?
We are not able to offer returns on growlers themselves. You will be able to hold onto this and start up your subscription again at any time or order a one-off growler without paying the start-up fee of £6 for your growler.
Our ambition is to make beer delivery as green as possible. All our beer comes in reusable packaging so there is less waste and filled directly from kegs. Our deliveries are done by electric bike so are all emission free!
What's a growler?
A growler is reusable glass bottle used to transport beer. All our growlers are thoroughly washed and sanitized between uses.
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